Service Bulletin Summary for 2020-2021 Eagle Cap 1200
Affected Models and Serial Numbers
• 2020 Eagle Cap 1200
• 2021 Eagle Cap 1200
• Serial Numbers: 51215 – 51249, 51270 – 51289, 51325 – 51339
Galley slides bottom support roller.
Service Bulletin Number: SBWA09-24-099
Issue
There are two identified issues affecting the galley slides:
2020 EC 1200: Incorrect material used for the
galley slides roller mechanism.
2021 EC 1200: Incorrect material used and removal of
backing support for the bottom face of the slide, leading
to potential breakage of the bottom roller through the bottom face.
Remedy
Customers of 2020 and 2021 EC 1200 models should contact a supporting dealer for an inspection. A part kit and service instructions will be sent to the dealer upon verification.