Reason For The Recall
If you have experienced foul cesspool smells in your truck camper bathroom, this could be the result of an internal seal failure within the toilet. As per the manufacturer, they used a snap seal on the bottom half of toilet which may not have seal properly allowing wastewater to collect in the plastic toilet framing.
During manufacturing, the top and bottom halves of the toilet were sealed internally – thus the two halves cannot be separated. The only corrective action is to remove and replace the toilet.
In addition, the defect has the potential to damage your bathroom floor/flooring.
To confirm if your toilet is part of the Dometic recall, check the toilet model and serial number on the label that is located on the toilet base under the water value. Have this information available when you call their Service Center at 800-321-9886 from 8 a.m. to 5 p.m. (ET).
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