Reason For Dometic’s Recall
If you have experienced foul cesspool smells in your truck camper bathroom, this could result from an internal seal failure within the toilet. The manufacturer used a snap seal on the bottom half of the toilet, which may not have sealed properly, allowing wastewater to collect in the plastic toilet framing.
The manufacturer sealed the top and bottom halves of the toilet internally – thus, the two halves cannot be separated. The only corrective action is to remove and replace the toilet.
In addition, the defect has the potential to damage your bathroom floor/flooring.
To confirm if your toilet is part of the Dometic recall, check the toilet model and serial number on the label located on the toilet base under the water value. Please have this information available when you call their Service Center at 800-321-9886 from 8 a.m. to 4:30 p.m. (ET).